Privacy policy

Privacy Policy

Last Updated: March 14, 2025

Who We Are

Olivia Wears ("we," "us," or "our") operates the website www.olivia-wears.store (the "Website"). We are an e-commerce company offering high-quality products, including clothing and fashion accessories. This Privacy Policy explains how we collect, use, share, and protect your personal information.

Information We Collect

Personal Information

We collect personal information when you interact with our Website, such as when you create an account, place an order, subscribe to our newsletter, or contact customer support. This information may include:

  • Full name
  • Email address
  • Postal address
  • Telephone number
  • Payment information (processed securely by third-party payment providers and not stored on our servers)

Non-Personal Information

We may automatically collect certain non-personal information when you use our Website, including:

  • Browser type and version
  • Device type and operating system
  • Internet service provider (ISP)
  • IP address
  • Pages visited
  • Time and duration of visits
  • Website usage statistics

Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze Website traffic.

You can configure your browser to refuse cookies or alert you when cookies are being used. Please note that some features of the Website may not function properly if cookies are disabled.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Manage your account
  • Provide customer support
  • Personalize your shopping experience
  • Improve our Website, products, and services
  • Process payments securely
  • Send order confirmations and shipping updates
  • Send promotional emails if you have opted in (you may unsubscribe at any time)
  • Comply with legal obligations

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Sensitive information transmitted through our Website is protected using SSL (Secure Socket Layer) encryption and industry-standard security practices. Payment information is handled securely by trusted third-party payment processors.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with:

  • Trusted service providers that assist with payment processing, shipping, website hosting, analytics, and customer support
  • Legal authorities when required by law or to protect our legal rights
  • A successor organization in the event of a merger, acquisition, or sale of all or part of our business

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Examples include:

  • Maintaining your customer account
  • Processing orders and returns
  • Meeting legal, tax, and accounting obligations
  • Resolving disputes and enforcing agreements

Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Request a copy of your personal information in a portable format
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications at any time using the unsubscribe link in our emails

To exercise any of these rights, please contact us.

International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside your country of residence.

Where required by applicable law, we use appropriate safeguards for international data transfers, including the European Commission's Standard Contractual Clauses or other legally recognized transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date.

By continuing to use our Website after changes become effective, you agree to the revised Privacy Policy.

Contact Us

If you have further questions or require assistance with returns or refunds, please reach out:

Website name: olivia-wears.store
Company name: Nextecomm LLC
Address: 1095 Sugar View Dr STE 500 Sheridan Wyoming 82801

E-Mail: hey@olivia-wears.com
Contact form: click here
Phone: +1 (563)839-3812
Customer service: Monday to Friday between 9:00 am to 5:00 pm.